SAP Knowledge Base Article - Public

2685370 - Empty field in the Time Zone drop-down menu - LMS

Symptom

There is a "blank field" in the Time Zone dropdown when creating a Scheduled Offering:

 SO_Timezone_Blank.png

Environment

SAP Successfactors Learning Management System

Reproducing the Issue

1. Create a new Scheduled Offering

2. On the Timezone drop down, you'll see that there is a blank field (see Symptom)

Cause

As per Engineering, this is hard coded.

Resolution

The blank field is hard coded and we cannot remove it from the UI.

However, they also cleared that since the Timezone is a required field when creating the Scheduled Offering, it won't allow you to save the Scheduled Offering without selecting a Timezone. It will give a warning that the Timezone is required, so the user will not miss / forget to populate it with a Timezone other than the blank field.

Keywords

LMS, Learning Management System, Scheduled Offering, Timezone, Time Zone, blank, blank field , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SUCCESSFACTORS LEARNING 1808 ; SUCCESSFACTORS LEARNING 1811