SAP Knowledge Base Article - Public

2685302 - Data Services - Missing record from the extract

Symptom

You received the Data Services files and noticed there are some records missing on one of the tables.

Environment

SAP SuccessFactors Learning Management Systems (LMS)

Cause

The record was updated after the cutoff time and before/during the extract time.

Resolution

The cutoff time is the point in time specified as the last updated times to records that will be included as transactions in the next day delta data service extracts. Transactions after the cutoff time will not be part of the next day data extract but the following day extract.

If the record is not present in the data extract, it is because it got updated after the cutoff time and before or during the extract.

See Also

Data Services documentation: Click here

Keywords

SAP SF LMS Learning service DSE extracts data services, extract, missing record records file , KBA , LOD-SF-LMS-DSE , Data Services Extracts , Problem

Product

SAP SuccessFactors Learning all versions