SAP Knowledge Base Article - Public

2684893 - RMK Dashboard Blackout Message - Recruiting Marketing

Symptom

Users are getting are getting a "Blackout Message" when they access the RMK dashboard in production.

Environment

SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Recruiting.
  2. Click on RMK dashboard.
  3. Maintenance message will appear.
    blackout message.jpg

Cause

This message is to inform the user that there will be a short maintenance and interruption of service during the date mentioned on maintenance message.

Resolution

Users just need to acknowledge the maintenance message and they will be redirected to RMK dashboard. No additional action required it will automatically be removed once the blackout period is finished.

See Also

2375916 - Unable to validate Single Sign-On token - RMK Dashboard - Recruiting Marketing 

Keywords

RMK Dashboard Maintenance Message RMK Blackout Message RMK , KBA , LOD-SF-RMK-REP , Reporting Data & Dashboards , How To

Product

SAP SuccessFactors Recruiting all versions