SAP Knowledge Base Article - Public

2684893 - Blackout Message - Recruiting Marketing

Symptom

Users are getting are getting a "Blackout Message" when they access Command Center.

blackout_message.png

Environment

SAP SuccessFactors Recruiting Marketing

Cause

This message is to inform the user that the blackout period has started.
The blackout period for RMK is the time frame between the code release to Preview/Stage and Production.

Once an update has gone into Preview, new features can be tested but the push to Production should not be done until after the update is done .
If a partner attempts to do the cutover tasks during that period, the code won’t match and the move to Production will not be successful. See KBA 2478192

For the release dates please check the following page :

https://community.successfactors.com/t5/Product-Updates-Blog/bg-p/ProductUpdates

Resolution

Users just need to acknowledge the maintenance message and they will be redirected to Command Center. No additional action required it will automatically be removed once the blackout period is finished.

See Also

2375916Unable to validate Single Sign-On token - RMK Dashboard - Recruiting Marketing

Keywords

RMK Dashboard Maintenance Message RMK Blackout Message RMK , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions