SAP Knowledge Base Article - Public

2684384 - Time Off Mobile - Cancel Request

Symptom

When logged in to Android device, we are unable to cancel past dated approved Time Off requests. Delete button "Trash" icon is available, but nothing happens when you clicked it.

For iPAD and iPhoneCancel Request button is available but nothing happens when you clicked it.

Environment

SuccessFactors - Employee Central Mobile

Reproducing the Issue

Step 1 :  Log into SF mobile

Step 2 : Navigate to Employee's Time Off

Step 3 : Select a time off entry which is submitted earlier (past dated) by the employee

For Android, click Trash icon, nothing happens

For Apple devices (iPad or iPhone), click on Edit, select Cancel Request button, nothing happens

Cause

Cancel Request is not possible for past-dated leave requests.

Only current or future-dated leave requests can be canceled or deleted from Mobile devices.

Resolution

Current system design. Should customers want to change, Enhancement Request can be logged.

2090228- How to submit enhancement requests for SAP SuccessFactors products

See Also

MOB-24989

Keywords

Mobile Time Off, Cancel Request, Cancel Leave in Mobile , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM , Time-Off , How To

Product

SAP SuccessFactors HCM Core 1805