When creating an offer approval for a candidate, the picklist fields configured in the offer are pulling the picklist's option ID, instead of the actual label.
SuccessFactors Recruiting Management
The fields are configured in the offer detail template with field type="text", instead of type="picklist".
The offer approval's field configuration should always be matched with the configuration of the source templates (job requisition or job application). The customer will need to modify their offer details templates and change the field type to "picklist", instead of "text".
Offer Approval, picklist, option ID , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
SAP SuccessFactors Recruiting all versions