SAP Knowledge Base Article - Public

2684129 - Timezone shown in Interview Confirmation to Interviewers email incorrect when Outlook integration is used

Symptom

The timezone shown in the meeting invite with Outlook Integration configured is incorrect

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Schedule an interview through Interview Scheduling
  2. Interviewer receives the Interviewer Confirmation to Interviewers email
  3. The timezone shown in the header and body are correct, but the meeting calendar is showing the wrong timezone

 Interviewers Timezone KBA.png

Cause

This appears to be a feature of Microsoft's API when creating the meeting invite and cannot be controlled by SuccessFactors

Resolution

This is an expected behaviour outside of SAP SuccessFactors' control.

Keywords

time-zone, e-mail, Outlook Integration, calendar , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions