SAP Knowledge Base Article - Public

2683489 - Application Error due to multiattachmentselection field

Symptom

There are continuous application errors when navigating the external career site, logging in, and applying for jobs.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the External Career Site
  2. click apply on a requisition and log in

Error occurs: fingerprint=229a6d5c43e6d92f5557cc121771ba376c8a3487, errorMessage=An application error occurred. Please try again later, or notify support if the issue keeps occurring.

Cause

The field IDs for the "multiattachmentselection" field types are always expected to be one continuous string in any template. If you have a "multiattachmentselection" type field in your Application Template, for example, "cust_fieldattachment". It has to be configured as "custFieldattachment" without any special characters such as '_'.

 

Current configuration:

id="cust_fieldattachment" type="multiattachmentselection"

Recommended:

id="custFieldattachment" type="multiattachmentselection"

Resolution

Please make the above recommended changes, if there are further errors on the career site, please open an incident with the necessary details.

Keywords

application error, external career site, apply, 229a6d5c43e6d92f5557cc121771ba376c8a3487, multiattachmentselection, special characters , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors HCM Core 1805