SAP Knowledge Base Article - Public

2683467 - Apply with LinkedIn 2.0 - Recruiting

Symptom

A new integration has been created with LinkedIn titled LinkedIn 2.0 and released in Q3 2018. This integration allows clients to use the fully supported Apply with LinkedIn feature and simplifies the configuration for the Recruiting product using only a single supported version for Recruiting (RCM/RMK) clients.

Note : this means the previous integration is no longer available. Apply With Linkedin 2.0 is the only available configuration.

Error: You need to be an admin of an offline contract with recruiter seats in order to access this page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SuccessFactors Recruiting Management (RCM)
  • SuccessFactors Recruiting Marketing (RMK)

Resolution

Implementation

For more details how to implement Apply with LinkedIn 2.0 refer to How to Setup Apply with LinkedIn.

The workflow for configuring Apply with LinkedIn follows these steps:

  1. Configure Recruiting Management for Apply with LinkedIn.
  2. Configure Recruiting Marketing for Apply with LinkedIn.
  3. Reload the Recruiting Marketing instance.

The site reload trigger allows the Recruiting Marketing system to check the client integrated Recruiting Management site for the appropriate LinkedIn 2.0 credentials. If LinkedIn 2.0 has been properly configuredRecruiting Management sends the API credentials to the Recruiting Marketing system during site reload. The API credentials are used for the Apply with LinkedIn 2.0 feature and workflows.

SuccessFactors Prerequisites

  • Client must be using RMK and RCM
  • The RMK site must be configured to use Candidate Account Simplification (CAS)
  • The RMK site must have at least one social profile configured to use LinkedIn at apply
  • Generic objects
  • Role-based permissions

LinkedIn Prerequisites

  • Client should have an established contract with LinkedIn.
  • The admin user, who sets up the LinkedIn account, needs to have recruiter permissions / recruiter license on LinkedIn site ("LinkedIn Admin Account").
  • Client must be using LinkedIn Recruiter or LinkedIn Job Slots to use this feature. Contact your LinkedIn Representative for more details.

Browser Prerequisites

  • Popup blocker should be disabled
  • Third-Party Cookies should be enabled

Expected Behavior

The following screenshot is to show what happens with the candidate using Apply with LinkedIn 2.0. In the previous implementation the widget related to Apply LinkedIn was controlled by RMK. Now LinkedIn controlls the widget.

apply_with_linkedin.jpg

This widget and everything inside it is not configurable. In this context, you can see a mix of language content, because LinkedIn controlls the language based on the browser's settings language and/or user's account. Therefore it is possible that you have the situation which LinkedIn widget is in German language and RMK site is English language. This is expected behavior since SAP is following LinkedIn recommendation for the implementation.

Keywords

Apply with LinkedIn 2.0, Implementation, System Behavior, Integration Tools, Recruiting Marketing, Recruiting Management, RMK, RCM, Candidates, Application , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions