SAP Knowledge Base Article - Public

2682988 - Who Should Troubleshoot Structured Course Content?

Symptom

Who Should Troubleshoot Structured Course Content?

Environment

SAP SuccessFactors Learning Management System (LMS)

Resolution

If you decide not to use the Premium Content Services from SAP SuccessFactors, you troubleshoot your content with options ranging from third party tools to built-in utilities, so you need to be understand not only structured content but the utilities and protocols of communication.

Additional information can be found in the SAP Help portal.

If it is desired to use the Premium Content Services from SAP SuccessFactors, contact your SAP Customer Success Manager (CSM)/SAP Customer Executive Engagement (CEE).

See Also

2293373 - SCORM & AICC Content Troubleshooting Guide - LMS

2154063 - SCORM 1.2 API Calls - Learning Management System

2446583 - Troubleshooting Mobile issues with LMS application- Guided Answer

2316953 - Troubleshooting when Course / Content is not being marked as completed in LMS

2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors

Keywords

content, third party, troubleshoot, problem, investigate, error , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions