SAP Knowledge Base Article - Public

2682982 - Survey Comments Not Saving

Symptom

Survey comments are not saving when user adds a comment on it.

Environment

SuccessFactors Learning Management System - Evaluations

Reproducing the Issue

  1. User completes a course that has a survey to answer
  2. Launch survey and complete it
  3. Click "Save"
  4. Select "Add Comments"
  5. Add any comments
  6. Select "Save"
  7. The "Add Comments" box will change to "Edit Comments"
  8. Click "Save" again
  9. The comments will not save and the box shows "Add Comments" again

Resolution

This was identified as a defect by our Engineering team and a fix was deployed on release 1811.

Keywords

Evaluation, survey comments, comments not saving, , KBA , LOD-SF-LMS-EVA , LMS Surveys , LOD-SF-LMS , SuccessFactors Learning , Bug Filed

Product

SAP SuccessFactors Learning 1805