SAP Knowledge Base Article - Public

2682813 - System triggers error while checking the consistency of Customer Return Delivery Notification

Symptom

Error appears  "Quantity entered exceeds delivery qty for item xx (xx refers to item no) in outbound delivery DEF" (DEF refers to Outbound delivery id) while checking the consistency of Customer Return Delivery Notification KLM (KLM refers to Customer Return Delivery Notification id).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Inbound Logistics Work Center.
  2. Navigate to Inbound delivery Notifications View.
  3. Select Customer Return Delivery Notification KLM
  4. Select on Edit.
  5. Select Check Consistency

Error appears "Quantity entered exceeds delivery qty for item xx in outbound delivery DEF"

Cause

In the document flow of the Outbound Delivery DEF, you observe that there is a already existing  Customer Return Delivery  Notification NOP (NOP refers to Customer Return Delivery Notification id) associated with Outbound delivery DEF.  Now the Customer Return Delivery Notification KLM  is again trying to start a return, Hence the error is caused.

Resolution

The error is valid and expected behvaiour.

Keywords

Quantity entered exceeds delivery qty for item in outbound delivery, Error appears   when checked the consistency of Customer Return Delivery Notification , KBA , quantity entered exceeds delivery qty , consistency of customer return delivery , for item in outbound delivery , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions