SAP Knowledge Base Article - Public

2682581 - The VLS Configuration is not in proper XML format

Symptom

When updating or creating a new VLS Configuration the following error appears:

"Validation Error

You must correct the following error(s) before proceeding:

  • The VLS Configuration is not in proper XML format."

vls_kba.jpg

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Log into Learning as an Admin User
  2. Click on System Admin > Configuration > VLS Configuration
  3. Edit or Add New Configuration
  4. Click on Apply Changes Error appears

Cause

There is a type error in the XML file. Check for an & (ampersand) in the username or password in the Configuration file.

& is a special character in the XML language.

Resolution

  1. Attempt to copy in the XML Configuration template in again.
  2. Remove the & (ampersand) from the username and password. You will need to amend your password in Webex accordingly.
  3. Apply Changes
  4. Error should no longer appear.

See Also

2341420 - LMS VLS (Virtual Learning Session) Knowledge Support and Tips

Keywords

Validation Error, Webex, Skype, VLS, Adobe, Configuration, proper, XML, format, ampersand , KBA , LOD-SF-LMS-VLS , LMS Virtual Learning System , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions