LMS users are seeing "your request has been denied" message when trying to launch video content.
Reproducing the Issue
Try to launch a content from item.
Any files larger than 1800 MB will not be cached by Akamai, due to this limitation, we are not able to support content files larger than 1800 MB.
Uploading the MP4 files with smaller resolution;
Splitting the MP4 files into 2-3 parts.
Unable to upload / publish mp4 files to iContent using Import Tool
LMS, SAP, content, file, upload, video, mp4 , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ITE , LMS Items , LOD-SF-LMS-CNT , Content , How To