SAP Knowledge Base Article - Public

2682222 - "User is not authorized" error in traces while importing data to a model in SAP Analytics Cloud (SAC)


  • The following error message appears every 2-5 seconds while importing data from BW to an existing model:
    • User is not authorized 
    • Stack:
      Exception@/sap/fpa/services/core/system/Exception.xsjslib:127 ExceptionUnauthorizedUser@/sap/fpa/services/core/system/Exception.xsjslib:254 setTenantContext@/sap/fpa/services/core/system/Session.xsjslib:712 setTenant@/sap/fpa/services/core/cloudops/Tenant.xsjslib:48 initContext@/sap/fpa/services/GetResponse.xsjs:41 @/sap/fpa/services/GetResponse.xsjs:318
  • Once the data upload is finished successfully, the trace is not generated anymore.


  • SAP Analytics Cloud 2018.13.3
  • SAP Business Warehouse

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Open a model.
  3. Go to datasources.
  4. Import data from SAP BW.
  5. Import a BW query.
  6. Wait until the Datasource changes from Uploading to Processing.
  7. Go to System >> Monitor >> Trace.
  8. Notice the error.


The issue is caused by a defect in the product.


The issue is fixed and planned to be released in Wave 2018.16.

See Also

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Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, BW, Import, System, Monitor, Uploading, Processing , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0