You want to add a Task to a Visit but when clicking the Add button, you cannot add a task; the Add Dialog is blank.
SAP Cloud for Customer
Reproducing the Issue
Go to the Visits workcenter.
- Open any Visit.
- Go to the Tasks tab.
- Click the Add button.
Result: the Add dialog is blank and you are unable to add a Task.
If the Activity Planner Routing Rules are set up correctly, the Add button will show available Tasks.
The option to create a new Task is available by selecting the More button.
To add a Task, please use the More button and then click New.
- Follow the steps 1-3 as above.
- Click More > New.
visit, task, add , KBA , LOD-CRM-ACT-VST , Visit Planning , How To