SAP Knowledge Base Article - Public

2681959 - You Are Unable to Change The Date/ Time of The Exchange Rate Request

Symptom

You are unable to change the Date/ Time of the Schedule Job within the Request Exchange Rate view.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Request Exchange Rate view.
  3. Select the Schedule button.
  4. There is not Edit button to modify the Next Start Date/ Time in the Schedule Job section.

Cause

These changes must be made in the Schedule section.

Resolution

 
  1. Go to the Administrator work center.
  2. Go to the Request Exchange Rate view.
  3. Select the Schedule button.
  4. In the Schedule section, select the Recurrence radio button.
  5. From the drop down choose the relevent Recurrence from the dropdown list ie. Daily, Weekly, Monthly, None.
  6. The Start Date/ Time and End Date/ Time fields will now be visible.
  7. You can now choose the desired date and time for the Schedule Job.
  8. Select the Save and Close button.
 

Keywords

KBA , date/ time , schedule job , request exchange rate , AP-LM-AM-BGJ , UIs for Background Jobs , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP HYBRIS C4C CORE all versions