SAP Knowledge Base Article - Public

2681893 - Multi Step Approval Task was not Triggered for Project Purchase Request as per Approval Process Configured in System

Symptom

First level approval task by Project Manager was not triggered for Project Purchase Request and the task went to the second step approver directly.

Once he/she approved the task, the document was released.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Goto Project Management work center
  2. Select the respective Project
  3. Select Edit
  4. Navigate to Products tab
  5. Select Project Purchase Request Approvals sub view
  6. Select the respective Project purchase request
  7. Under Approvals tab, you can see only one approval task completed

Cause

The other approver was set as substitute for the Project Manager when the Purchase request was created.So, whatever Purchase requests were created at that time, triggered the approval task for the substitution person and once he/she approves the document, the document got approved

Resolution

This is the Expected System Behavior

Keywords

Project Purchase Request, Approval Tasks, Project Manager, Approval By Cost Assignment, Direct Approvers , KBA , approval task , project purchase request , AP-PRO , Project Processing , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1811 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0