SAP Knowledge Base Article - Public

2681227 - Auto Format Phone Numbers Using Hyphens

Symptom

  • System should format the phone numbers in panel
  • Customers want to add dash to the phone numbers

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  • When employees enters xxxxxxxxxx (where 'x' is digits) then panel should auto convert the numbers into the format – “xxx-xxx-xxxx” (where 'x' is digits and '-' is hyphen), even before saving the data on the panel

Cause

  •  Expected Behavior with custom panels

Resolution

  • Custom panels have limited functionalities of which phone number auto format using dash (-) is part of it. Hence, we can't change this because this is the same behavior for every customer
  • Please create an Enhancement Request

Keywords

  • Phone Number
  • Dashes
  • Auto Format
  • Hyphen
  • Enhancement Request
  • Panel 
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions