SAP Knowledge Base Article - Public

2680769 - LMS: Incorrect IQ Report


 IQ report downloaded from LMS UI is for another LMS instance.


SAP Succesfactors Learning Management System (LMS)

Reproducing the Issue

  1. Access Learning Admin.
  2. Navigate through System Admin > Environment.
  3. Click 'Download IQ report'.
  4. Check the content of the pdf file and notice that in 'SuccessFactors LMS Product Installation Details', the Schema Name is pointing to another LMS instance.


The instance was refreshed, hence the IQ report was overwritten with the IQ report of the source instance.


Contact SAP Customer Support to request for re-upload of correct IQ report into your instance.

See Also


IQ report, installation, report, report, learning, LMS , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem


SAP SuccessFactors Learning 1708