SAP Knowledge Base Article - Public

2680357 - Product Not Picked Up in Cyclic Product Count Runs

Symptom

You have added a Storage Location/Storage Group in the Cyclic Product Count document for which the system needs to create an automated count document. In the count document created you see that a few products in the Storage Location/Storage Group is not available.

Environment

SAP Business ByDesign, ByD, SAP ByD

Reproducing the Issue

  1. Go to Physical Inventory work center
  2. Navigate to Monitoring view and choose the sub-view By PI Count Document
  3. Search for the relevant PI Count Document ID, select it and choose the Edit button.
  4. Select the Count Items tab.

You see that there are a few products in the Storage Location/Storage Group which are not visible in the count document.

Cause

The products that are not visible in the count document does not have any inventory in the system. If there is atleast one quantity of stock available the cyclic product count document will pick up the product for counting. If you add the product directly in the cyclic product count the system will not pick up the product for counting.

Keywords

automated product count error, product missing in count task, no product visible in product task, count error, missing product in count task , KBA , product missing in count task , automated product count error , no product visible in product task , missing product in count task , count error , AP-IP-INV , Inventory , Problem

Product

SAP Business ByDesign all versions