SAP Knowledge Base Article - Public

2680310 - Sort by name record learning search result

Symptom

It is desired to have the record learning search result list sorted by name.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

In the LMS admin side, click on:

  1. Users > Tools > Record Learning - Multiple > Magnifying glass from the "User ID" field >
  2. Search for the desired users > It is not possible to sort the "User Name" column.

Cause

The system is working as expected. It is not possible to have the "User Name" column sorted, in the Record Learning - Multiple feature.

Resolution

It is possible to have this behavior changed in the main LMS admin user search (Users > Users > User search result list).  This one can be modified and the sort by user name will be available. With it, it is also necessary to have in mind that the LMS system will sort the results of the search in the same order of the main user search page.

It is possible to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Influence portal at https://influence.sap.com/sap/ino/#/campaign/87.

It is possible to request the engagement of the SAP teams who deliver consultancy and custom development to have the scenario evaluated. Reach out to your SAP CSM/CEE.

See Also

2460821 - How to enable UserName sort in the user search results - LMS

2563412 - User search results not coming in alphabetical order

2090228 - How to submit enhancement requests for SAP SuccessFactors products

2149831 - To contact Professional Services, Partner and Account Management Team

Keywords

sort, by, user, name, record, learning, order, search , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions