SAP Knowledge Base Article - Public

2680296 - Business picklist is missing from Email Type selection

Symptom

Email type "Business" is missing from the Email Type picklist selection:

4.png

Environment

Employee Central

Reproducing the Issue

1. Validate and check and the configuration for email-type picklist in Manage Business Configuration:

1.png

2. Validat and check ecEmailType legacy picklist:

2.png

3. Go to a user's contact information section, edit and select Email Type:

4.png

Cause

This is a permission (RBP) issue for the role of the user who's making the change.

Resolution

Please configure and enable Business Email Address View / Edit permission ideally for Employee Self Service or Basic User role if you allow users to edit or / and add their own email addressess onto their respective profiles.

3.png

See Also

2319763 - Role Based Permissions for email address types

Keywords

Business email type missing, ECT-103764, business picklist missing , KBA , LOD-SF-EC-PER , Person Information , LOD-SF-EC-RBP , Roles & Permissions , Problem

Product

SAP SuccessFactors HCM Core 1805