SAP Knowledge Base Article - Public

2680289 - Using Force Credit for Item Substitutions

Symptom

How does Force Credit option for Item Substitutes work?

Environment

SuccessFactors Learning Management System (LMS)

Resolution

Presuming that Item B is a substitute for Item A:

  • Force Credit option checked: the behavior is that, once completing Item B, Item A will be given completion to the user, disregarding whether the User has Item A assigned or not.
  • Force Credit Option unchecked: when granting completion for Item B, the User will receive the completion for Item A, only if Item A is assigned to the User.

Keywords

Item Substitution, Substitute, Force Credit, Force Incomplete, Assigned, Free Floating, Learning Plan, Completion , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning all versions