SAP Knowledge Base Article - Public

2680248 - How to use Auditing capability of SAP Jam?

Symptom

  • How to use Auditing capability of SAP Jam?
  • Audit usage feature in SAP Jam

Environment

SAP Jam

Resolution

The Audit Usage feature allows the company administrator to view a single user's complete history of what pages or content (office documents, PDFs, images, videos, blogs, or wikis) that a user has viewed (including other user's profile pages), what comments they have made, what content they have liked, what content that they have uploaded or modified, and what content they have deleted, including user, administrator, and system modified profile information. Audit events contain the user's name, the event type (viewed, added, edited, deleted), and the exact system time when the event occurred. The audit log is not edition specific; it exists in all paid editions.

How to perform Usage Auditing:

  1. Open the Compliance and Security  Content Administration section, ensure that Content Administration has been enabled (the button at the top of the page should be labeled "Disable Content Administration"), and click the Usage Auditing tab.

    The Usage Auditing options are displayed.
    loioe97218e76bc8463a955cc3bbe2e045e6_HiRes.png

  2. Select either User or Content from the top drop-down menu, and type a search string in the adjacent text box.

    Whether you are performing a usage audit on a user or on a piece of content, you must select the person or content item that you want from the auto-complete drop-down menu for the operation to register the correct object to audit.

  3. Select the period that you want the audit to cover from the View drop-down menu. The options are:
    • All Usage
    • Today
    • Last 7 Days
    • Last 14 Days
    • This Month
    • Last 60 Days
    • Custom

  4. If you selected Custom in the preceding step, you must select the Start Date and End Date from the calendar selectors.

  5. Click Audit Usage.

    The audit is prepared and displayed in the panel below the Usage Auditing options.
    loio8fbae6c11b534eb7ab48cda9a9a09432_HiRes.png

  6. To download the usage audit, click Download .csv and use your browser's download handling to save the file to your hard drive or to open the .csv file in an associated spreadsheet application.

SAP Note: Usage audits, even as CSV files, can be very large, so ensure that you have plenty of free disk space to save these summaries.

* All the images used in this KBA are from internal SAP test system.

Keywords

  • How to use Auditing capability of SAP Jam?
  • Audit usage feature in SAP Jam
  • Audit feature in SAP Jam
, KBA , LOD-SF-JAM-CMP , Compliance , How To

Product

SAP Jam Collaboration all versions