SAP Knowledge Base Article - Public

2680008 - Entering wrong password generates multiple login attempts in SAP Analytics Cloud

Symptom

  • When entering wrong password once in a Story which is based on Live Data Connection to SAP BW in SAP Analytics Cloud (SAC), then multiple login attempts are being generated in the back-end.
  • It happens only when using "Parallel sessions for BW data sources" option in the Administration menu of SAC.
  • The user is being locked out and gets the following error message when trying to login to SAP BW:
    "Login failed. Too many failed attempts."

Environment

  • SAP Analytics Cloud 2018.13
  • Live Data Connection to SAP BW
  • Apache Reverse Proxy

Reproducing the Issue

  1. Create a Story which is based on Live Data Connection to SAP BW.
  2. In the Administration menu set the "Number of parallel sessions for BW data sources" option to for example 10.
  3. Open the previously created Story. 
  4. Enter a wrong password when credential window appears. 
  5. Notice that multiple login attempts are being generated even if the password was mistyped only once. The user is also locked out from the BW system.

Cause

This issue is caused by a product defect.

Resolution

This issue has been fixed in Wave 2018.17

See Also

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Keywords

SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Login, Attempt, Failed, User, Credentials, Live, BW, Too, Many, Username, Password , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0