You want to know how to trigger the notification template - ApprovalProcessApprovalWithdrawn
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
To trigger the notification the user must have submitted a request for a external training that requires approval.
This template will only be triggered by the actions of an Administrator in the LMS system
Users receive ApprovalProcessApprovalWithdrawn messages when an administrator withdraws their request for external training (external request)
To trigger the notification the LMS Administrator must go to the User's profile in LMS Administration.
In the User profile under the related options choose External Requests and then the 'Withdraw Request' option.
Once the Administrator withdraws the request for the user the notification will be triggered.
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