SAP Knowledge Base Article - Public

2679817 - "This version of the Live Universe Connector is not supported anymore, could you please update to the latest version available on SMP?" when using BOE Live Data Connect in SAP Analytics Cloud (SAC)

Symptom

  • "This version of the Live Universe Connector is not supported anymore, could you please update to the latest version available on SMP?" when using BOE Live Data Connect in SAP Analytics Cloud (SAC)

LUC.png

  • The above error occurs when creating a model, and only occurs when BOE Live Data Connect and Business Intelligence Platform are deployed on the same Tomcat.
  • Creating a Live Universe Connection is still fine.
  • https://<Tomcat>:8443/sap/boc/ina/GetServerInfo returns the wrong version:

           ServerInfo":{"Client":"000000000000000000","ServerType":"SAP UNX LIVE","SystemId":"UNX","UserLanguageCode":"EN","Version":"0.0.0.0"

Environment

  • BOE Live Data Connect 1.05 or 1.0.6

Reproducing the Issue

  1. Download BOE Live Data Connect 1.05 or the latest 1.0.6 (as this KBA is published)
  2. Configure BOE Live Data Connect
  3. Create a Live Universe Connection
  4. Create a model based on the above connection. 
  5. The error returns: "This version of the Live Universe Connector is not supported anymore, could you please update to the latest version available on SMP"

Cause

This issue is currently under investigation by Development.

Resolution

  • Install Live Data Connect 1.0.7 to resolve this issue.

Workaround:

  1. Install Tomcat 8.5 from https://tomcat.apache.org/download-80.cgi#8.5.33

  2. Configure the SSL connector in Tomcat server.xml (update the ones in bold)

Use different ports for the LUC Tomcat instance and the BOE Tomcat instances:

<Connector protocol="org.apache.coyote.http11.Http11NioProtocol"

  port="<port>" enableLookups="true" disableUploadTimeout="true"

 acceptCount="100"  maxThreads="200"

 scheme="https" secure="true" SSLEnabled="true"

 keystoreFile="${catalina.home}\keystore\tomcat.jks" keystorePass="MyPassword"

 truststoreFile="${catalina.home}\keystore\tomcat.jks" truststorePass="MyPassword"

  clientAuth="want" sslProtocol="TLS" keyAlias="server"

  compression="on"

  compressionMinSize="2048"

  compressableMimeType="application/json"

/>

 

  1.  Configure the CORS filters in LUC web.xml

Add the SAC base URL in the cors.allowed.origins parameter:

<init-param>

  <description>A comma separated list of allowed origins. Note: An '*' cannot be used for an allowed origin when using credentials.</description>

  <param-name>cors.allowed.origins</param-name>

  <param-value>https://sac_server.domain.com</param-value>

</init-param>

 

  1. Set the LUC properties file to use

To do so, the easiest way is to create a batch file to start Tomcat such as the following:

:: Environment

set CATALINA_HOME=<path to Tomcat directory>

set JAVA_HOME=<path to JDK directory>

set JAVA_OPTS=%JAVA_OPTS% -DBocInaAgentConfigurationFile="<path to boe.properties file>"

:: Start Tomcat

%CATALINA_HOME%\bin\startup.bat

 

  1. Point LUC to BOE RESTful Web Services in the above properties file

This is done by setting the boe.hostname property:

boe.hostname=http://boe_server.domain.com:6405

 

Note that the BOE RESTful Web Services access URL must be properly set in the CMC (Applications / RESTful Web Services / Properties)

http://boe_server.domain.com:6405/biprws

If this value is updated, the BOE server needs to be restarted.

 

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, connection, connect,  SMP , LUC , unx, unv, BI , BIP , 4.2 , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0