SAP Knowledge Base Article - Public

2679697 - Homepage tiles disappear

Symptom

When the home page loads for any user 'Approve Request', 'Take Courses' and 'Learning Approvals' todo tiles appear and then disappear.

Environment

  • BizX Platform
  • Learning

Reproducing the Issue

Log into the instance and go to the homepage and you will see the tiles for a second before they disappear.

Cause

In 1802 release, Engineering changed 'Approve Request', 'Take Courses' and 'Learning Approvals' todo tiles to asynchronous tiles, which means that this kind of todo tiles are displayed in the homepage at first and then system will send the request to check the todo items in database or remote integration system.

If there is no data returned from the request, the corresponding tile will be removed from the homepage.

Resolution

This is expected behavior.

Keywords

tiles, homepage, Approve Request, Take Courses, Learning Approvals, LMS, learning, disappear, flash , KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Suite all versions