SAP Knowledge Base Article - Public

2679480 - Broadcasts always open in HTML

Symptom

When using a dashboard in broadcasts, it always opens in HTML rather then RUI.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Create a broadcast from the Business Analytics Work Center.
  2. Use the format as Web Browser Link.
  3. Execute the broadcast and access the link through email.
  4. Dashboard will open in the HTML version of the system.

Cause

This is a working as expected and dashboards will always open in the HTML version of the system rather then RUI.

Resolution

Kindly access the HTML version of the system to view the dashboard via broadcast.

Keywords

Broadcast Dashboard , KBA , broadcast html , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811