SAP Knowledge Base Article - Public

2679410 - application error while trying to add Candidate relationship Management Status and Status Set

Symptom

Application Error While creating the Candidate relationship Managment Status and Status set

Environment

All DC

Reproducing the Issue

1)Access Admin Centre

2)Go to manage data and select create new

3)Select Candidate Relationship Management Status Set

4)Add statusSet ID, Name and Description and press save

Once you click on save getting an application error message:

An application error occurred. Please try again later, or notify support (with the error information of errorId=5b05518a-b54a-401a-8045-7afce4799b60, timestamp=2018-07-26T11:02:42.839+0000, and the version information from the current screen) if the issue keeps occurring.

Cause

Export the UDF file and check for Address field and the Country field for the user who is creating the Candidate Relationship Management Status Set under manager data.

If the Address filed and Country field are empty then application error message will appear.

Resolution

Add the details in Country and Address field in UDF file for the user and upload it again and test, it should solve the issue.

Keywords

Application Error, Candidate Relationship Managment, CRM , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

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