SAP Knowledge Base Article - Public

2679150 - Employee Are Being Replicated via Business Partner Service

Symptom

You noticed that employees are being replicated from CRM to C4C through the Business Partner Web Service (BusinessPartnerReplicationIn).

Employees need to be created via the employee replication service and not via the business partner replication service.

Environment

SAP Hybris Cloud for Customer Integration with SAP CRM

Cause

Business Partners with employee role are not filtered in CRM.

Resolution

You must use the BAdI implementation CRMPCD_BUPA_MAP in order to avoid employees be replicated via business partner service.

See Also

See SAP Note 1964282.

Keywords

KBA , LOD-CRM-INT-CRM , Integration of C4C with CRM , Problem

Product

SAP HYBRIS C4C CORE all versions