SAP Knowledge Base Article - Public

2679104 - "Invalid client_id" error message is raised when setting up Import Data Connection to SAP Concur from SAP Analytics Cloud

Symptom

  • Error message appears in the authentication window when trying to connect SAP Analytics Cloud (SAC) to SAP Concur.
  • Error comes when creating an Import Data Connection for Concur: "Invalid client_id".

Environment

  • SAP Analytics Cloud
  • SAP Concur

Reproducing the Issue

Follow the steps as outlined on our Guided Playlist or Users Guide:

Cause

The Concur instance URL populated automatically by SAC is incorrect, therefore the provided client_id is not accepted.

Resolution

Make sure that authentication goes through the correct Concur instance URL.
When crearting the Import Data Connection edit the URL manually, i.e. enter either of the below ones:

  • concursolutions.com
  • implementation.concursolutions.com
  • eu1.concursolutions.com
  • eu1imp.concursolutions.com

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0