- You have accidently added a non-requested amount to a totally reimbursed Expense Report.
- This has changed the status of the Expense Report from 'Reimbursed' to 'Not Submitted'.
- The accidently added amount is showed as 'Requested' and 'To Be Reimbursed'.
SAP Business ByDesign
Reproducing the Issue
- Go to the Auditing work centre.
- Search for Expense Report ID: XXX (XXX stands for the ID of the Expense report)
- Click on the ID.
The expense report is in status Not Submitted with Total Amount: YYY,YY GBP; Requested: ZZ,ZZ GBP; Approved: 0,00 GBP; To be reimbursed: ZZ,ZZ GBP.
(GBP is just an example. This is applicable to any currency).
- Select Reimbursement History.
Reimbursement of YYY,YY GBP has been done and 0,00 is To Be Reimbursed and the ZZ,ZZ GBP is 'Requested' and 'To Be reimbursed'.
(YYY,YY stands for the correct amount of the expense report that has been reimbursed and ZZ,ZZ stands for the amount added by accident that is not requested).
It is possible to recall a Reimbursed Expense Report. This changes the status of the expense report from 'Reimbursed' to 'Not submitted'.
The amount of (ZZ,ZZ BGP) that is shown as to be reimbursed is displayed by mistake. This is only a display issue.
Nothing will be reimbursed or posted if the expense report will be processed further (approved by the Manager and the Auditor).
So, in principle it can be ignored that the reimbursement history shows the open amount.
However, if you want to have the display issue solved for the mentioned expense report, SAP would have to correct the corresponding data for the reimbursement history on the data base. For this, please open an incident refer to this KBA and give your approval and SAP will correct the data for the reimbursement history on the data base.
1950028 - How to change the status of Expense Report Reimbursed? If Reimbursement is not Pending.
1870199 - How to Revert Back Expense Report to Reimbursed If It Is Recalled By Accident
Expense Report, Not Submitted Expense Report, Expense Report status changed. , KBA , LOD-TEM-ER-COR , Core BOs - Expense Report, Expense Arrangement , Problem