SAP Knowledge Base Article - Public

2678793 - Open Task Found for Material 1234567890; Serial Profile Cannot be Changed

Symptom

You are trying to change the Serial Number Profile value for your material from Mandatory on all Logistics & Production Process to any other value.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Product Data work center.
  2. Navigate to the Materials view.
  3. Search for the relevant material, select it and choose the Edit button.
  4. Select the View All button, you can see that the value in the field Serial Number Profile is Mandatory on all Logistics & Production Process.

When you try and change the profile to any other value you get the above mentioned error.

Cause

As the error message suggests there is an open task for the material. This task could be a Production Task, Put-Away Task, Pick Task, Replenishment or Removal Task.

Resolution

You have make sure that all the tasks in which your material is used are processed completley. You can search for the tasks in the relevant work centers. Once all the tasks are processed you will be able to change the serial number profile. Do note that the same error will be visible when you try to change the Serial Number Profile value to Mandatory on all Logistics & Production Process from any available serial number profiles in your material master.

Keywords

serial number profile error, error while changing serial number profile, not able to change serial number profile, issue with serial number profile , KBA , serial number profile error , error while changing serial number profi , not able to change serial number profile , issue with serial number profile , AP-PRD-MAT , Material , Problem

Product

SAP Business ByDesign all versions