SAP Knowledge Base Article - Public

2678656 - Language Adaptation Error

Symptom

While working with the Language Adaptation feature, you are receiving an error 500 when clicking Collect Texts.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to Language Adaptation.
  3. Open the Language Adaptation XYZ (XYZ represents the name).
  4. In Text Pool Selection facet click Edit.
  5. Under Text Types to be collected select all the flags.
  6. Click on Collect Texts.
  7. Result: After a couple of minutes you will receive an error.

Cause

The error occurs if the system has timed out. This generally happens when a large amount of data has been selected within one adaptation.

Resolution

This is currently the behavior of SAP Cloud for Customer, please do not select everything at once, make the adaption in smaller batches to avoid time-out errors. For example, select only a few work centres in one adaptation.

See Also

Translate and Adapt User Interface Texts

Keywords

Language Adapation ; Error ; Dump, adaptation, adaption , KBA , AP-RC-TXA , C4C Text Adaptation , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions