SAP Knowledge Base Article - Public

2678623 - Preview of Customer Contract does not show any Items

Symptom

When you Preview a Customer Contract, you will notice that the Contract Confirmation Preview does not have any Items listed.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to Sales Orders workcenter.
  2. Open Customer Contracts View.
  3. Search for Contract XYZ and click on Preview button (XYZ is the ID of Contract).
  4. In Preview, you can see that the Item details are not listed.

Cause

You have cancelled all the Line Items of Contract or you have requested for Cancellation. Once the Cancellation is requested for Items, the Item details will not be available in Preveiw or in XML.

Resolution

This is system standard behavior.

See Also

Contract Wrong Language in Preview - 2422499

Keywords

Contract preveiw no items; No Items when Contract is Previewed ; Customer Contract; Preview Contract; , KBA , customer contract , contract preview , AP-CCP-CC , Customer Contract , Problem

Product

SAP Business ByDesign all versions