SAP Knowledge Base Article - Public

2678520 - Time Account Balance Is Visible Even When Time Accounts Are Not Created

Symptom

Time Account is not yet created for a Time Type but the balance is sill being shown in the People Profile page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Successfactors - Employee Central Time off

Reproducing the Issue

  • Add Time Types(with Time Account Type linked) to already existing Time Profile.

TimeProfile.jpg

  • Navigate to Adminster Time of the employee and see that the time accounts are not created.

AdministerTime.jpg

  • Navigate to Time off section of the employee, the balance is shown as zero even though there is no time account.

PeopleProfile.jpg

Resolution

  • This is expected behavior.
  • The balance will be shown if the time type is linked to a time account type, even if the time account is not created.

Keywords

Time off Time Account Balance People Profile PP3 , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1805