SAP Knowledge Base Article - Public

2678347 - No button is not visible to keep the item in users learning plan.

Symptom

No button is not visible to keep the item in users learning plan.

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Environment

Learning Managment System , SuccessFactors Learning.

Reproducing the Issue

1.Create Item and SO
2.Add both to a catalog
3.Assign catalog to User (Assignment Profile)
4.User self-assigns Item and registers for SO
5.Remove/unregister SO
6.Prompt: Do you want to remove the associated item from the Learning Plan?
Select "Yes"
7.Item is remove from Learning Plan

Cause

If the user has enrolled into multiple offerings for that particular item in the past then no button will not display.

Resolution

Yes/No button will appear only for first schedule offering in which the user register of any item.

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If the user has enrolled into multiple offerings for that particular item in the past then no button will not display.. This is expected behaviour.

Keywords

Schedule offering , No button not visible after withdrawing from schedule offering , No button. , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions