SAP Knowledge Base Article - Public

2677971 - "Refresh failed" status appears when updating a model in SAP Analytics Cloud


  • When updating a model with the option of "Clean and replace subset of data" it fails in SAP Analytics Cloud. 
  • The following error message appears in Google Developer Tool:
    "details":{"exceptionSummary":"Refresh failed.","exception":"EPM_SERVICE : dberror(PreparedStatement.executeUpdate): 2048 - column store error: search table error:  [9] Memory allocation failed"


  • SAP Analytics Cloud 
  • Import Data Connection

Reproducing the Issue

  1. Logon to SAC.
  2. Open an existing model. 
  3. Refresh the data using "Clean and replace subset of data" import setting. 
  4. Notice that the import fails. 


This issue is caused by a product defect.


This issue has been fixed in Wave 2018.17.

See Also

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SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics. import, refresh, schedule, clean, replace, append, subset, data , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0