SAP Knowledge Base Article - Public

2677803 - Unable to submit or view specific ideas on SF customer influence portal

Symptom

Environment

Customer Influence Portal

Cause

Some sessions on Customer Influence Portal can only be opened for SAP customers and partners.

The users using a P-user cannot access to these certain ideas.

Resolution

Create an S-user ID (with 'display cloud data' authorization for SF related ideas) for the users who need to edit or open such ideas.

Keywords

Innovation Portal; Influence Portal; Submit ideas , KBA , XX-SER-CIC-KM , CIC Knowledge Management , LOD-SF-COM , Obsolete: Please use subcomponent of XX-SER-SAPSMP instead , Problem

Product

SAP SuccessFactors HCM Core 1805