SAP Knowledge Base Article - Public

2677765 - Registry Location for SAP Outlook Add-in Settings

Symptom

You would like to change the SAP Outlook Add-in Settings via the Windows Registry Tool

Environment

SAP Cloud For Customer Outlook Add-in

Cause

The SAP Outlook Add-in store some of its settings like Proxy, Proxy User Name, etc. in the Windows Registry.

Resolution

  1. Press WIN KEY + R
  2. Type regedit
  3. Press Enter key
  4. Go the Registry Folder: \HKEY_CURRENT_USER\Software\SAP\Business ByDesign Frontend\CD\

Keywords

Outlook; Add-in , KBA , LOD-CRM-GW-OUT , Outlook , Problem

Product

SAP Cloud for Customer add-ins all versions