SAP Knowledge Base Article - Public

2677753 - Odd Characters Appearing on Form When Using Internet Explorer

Symptom

  • Strange characters are appearing on forms when viewed using Internet Explorer, such as the following example:

Capture.PNG

Environment

  • SAP SuccessFactors Onboarding

Cause

  • The characters may be caused by the use of browser locale dependent Javascript in a validator within the associated panel, such as this example: calculations in custom validator.JPG

Resolution

  •  There are two possible resolutions to this issue:
  1. Remove the Javascript associated with the validator.
  2. Change the font of the associated form to "Arial Unicode MS".

Keywords

  • Onboarding
  • Weird
  • Forms
  • SF
  • SuccessFactors
  • Success Factors
  • ONB
  • encoding
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions