SAP Knowledge Base Article - Public

2677584 - How can I check license information in SuccessFactors system?

Symptom

  •  How can I check license information in SuccessFactors system?

Environment

  •  BizX 

Reproducing the Issue

  •  How to check on User License Information in the SuccessFactors System?

Resolution

  •  To check on User License Information, the SuccessFactors report  “Cloud Application Usage Definition and Details Metrics” will need to be run.
  •  This is self service and leverages the SF reporting features, link here: https://support.sap.com/en/my-support/systems-installations/system-measurement/cloud-saas-application-usage.html
  • Customers are responsible for understanding and maintaining their allocation of SAP SuccessFactors HCM user licenses. The above information sheet provides guidance on user definitions and the steps customers can take to review usage within their system."

Keywords

User License HCM SuccessFactors report Cloud Application Usage Definition and Details Metrics check information , KBA , LOD-SF-PLT-PRV , Provisioning Changes , Problem

Product

SAP SuccessFactors HCM Core 1805