SAP Knowledge Base Article - Public

2677507 - Contact ID Field is Missing Under Contacts Tab in Account

Symptom

You do not find contact id field to add under contact tab in account.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center
  2. Go to the Accounts view
  3. Open any account
  4. Go to Contacts tab
  5. Contact ID field is not available as a column in contact list

Cause

Contact ID field is not available to add via adapt.

Resolution

This is an expected behavior

Keywords

Contact Id, Contacts tab, Accounts, , KBA , contact id field , under contacts tab , account , adapt , LOD-CRM-CON , Contact , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer all versions