SAP Knowledge Base Article - Public

2677203 - Custom Filter Does Not Show Any Results

Symptom

When trying to use a custom filter in any work center view of the system (for example, accounts and sales orders), the result list shows no records, or fewer records than expected.

Environment

  • SAP Business ByDesign - all versions.
  • SAP Cloud for Customer - all versions.

Reproducing the Issue

After creating a new custom query using the advanced filter, apply the query to a certain dataset.

Cause

This happens because the query is executed on top of the current dataset selected.

Taking as an example the Accounts screen, if you apply the custom query when "All Accounts" is selected, the results will be different from when you apply it on top of the dataset "My Accounts".

Resolution

This is the expected system behavior.

Keywords

custom query, custom selection, filter , KBA , AP-RC-UIF-RT , UI Framework Runtime , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions