SAP Knowledge Base Article - Public

2677200 - Company Org Chart is not available

Symptom

Company Org Chart is not showing in the instance.

Environment

SAP SuccessFactors BizX Platform

Reproducing the Issue

  1. Access the instance;
  2. Navigate to Company Info;
  3. The Company Org Chart is not available, as it should.

Cause

It may be due to the feature not being enabled on Provisioning.

Resolution

To have Company Org Chart on your instance, the following feature must be enabled on Provisioning:

Ultra Organization Chart [requires Version 10 UI or Version 11 UI framework (ULTRA)]

NOTE: To complete tasks in Provisioning, contact your Implementation Partner. If you are no longer working with an Implementation Partner, contact SAP Cloud Support.

Keywords

orgChart, org chart, organizational chart, not displaying, , KBA , LOD-SF-PLT-ORG , Org Chart Issues (LnR checks) , Problem

Product

SAP SuccessFactors HCM Core all versions