You are creating a new Individual Customer and have entered an invalid E-mail and saved. Then, the error message "E-mail address XXX isn't valid. Please check" is displayed twice in the UI (XXX represents the invalid E-mail).
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customers work center.
- Go to the Individual Customers view.
- Click on New button.
- Fill in the mandatory information and enter an invalid E-mail (e.g. dummy -email@dummy-domain).
- Click on Save button.
- The error message "E-mail address XXX isn't valid. Please check" is displayed twice in the UI.
This error message is displayed due you are entering an invalid E-mail address to the Individual Customer.
The message appearing twice in the screen is the expected system behavior.
This is a known behavior that is in the road map to be fixed. So, a potential software correction will be deployed in the future Cloud for Customer releases.
Error Message, "E-mail address XXX isn't valid. Please check" , Individual Customer, E-mail , KBA , LOD-CRM-ACC , Account , How To