SAP Knowledge Base Article - Public

2676869 - Cannot change the Requested Date in the Sales Orders

Symptom

When you change the Requested Date in Sales Order, the system resets the date back to original date which was present earlier even though the Sales Order is not released and is in InPreparation status.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and find sales order XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order and select View All.
  5. In the General Tab, Change the Requested Date to Future date.

The system does not allow changing of the requested date field and resets the date back to the date which was present before change.

Cause

Scenario 1: According to the current system design when a Sales Order is created manually, function rules are determined for the Requested date(start date) and Requested end date. So, whenever we are trying to change the Requested Date, the requested end date will also get adjusted to the changed date and save will happen. But when you change the Requested end date manually then the rule will get cleared off.Now if you change the Requested Date to a future date which is later than the current Requested End date, Requested Date(start date)will get reset back to old value.

Scenario 2: When Sales Order is created via A2X web service these function rules are not determined and when we are changing the Requested Date then the Requested End date won’t get adjusted and it won’t allow the changes to Requested Date as end date is less than start date and date will get reset back to old value.

Resolution

Change the date in the Requested Date Field and maintain the same date in the Field Requested End.

(Note: If Field Requested End is not available, then please add it to your Sales Order screen in General Tab using Personalization Mode)

See Also

1725558 - You Cannot Overwrite the Requested Date in a Sales Order Which is Partially Delivered

Keywords

Requested Date Reset; Cannot Change Requested Date; Requested Date Sales Order; , KBA , byd , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions