SAP Knowledge Base Article - Public

2676693 - EC Alerts and Notifications: This alert is no longer valid because the source data was deleted. Please click “Done” to remove the alert

Symptom

We see below message under take action title on home page - "This alert is no longer valid because the source data was deleted. Please click “Done” to remove the alert"

db deleted alert.PNG

Environment

SuccessFactors

Employee Central 2.0

Reproducing the Issue

Go to Home Page-->Take Action Title-->Click on the Deleted Alert

Cause

If you get to see the statement "This alert is no longer valid because the source data was deleted. Please click “Done” to remove the alert" twice it means that the alert data is deleted as well as the alert entry in the database is also deleted.

Resolution

Post 1808 we will see this message in the User Interface when the Alert was deleted from the Database. The Alert can currently only be deleted via Database script, on request of the customer. If you are seeing this message in your ToDo > Take Action pop-up, then your system administrator has engaged with Product Support to clear/delete Alerts from the database.

Keywords

alert is no longer valid, source data was deleted, This alert is no longer valid because the source data was deleted. Please click “Done” to remove the alert , KBA , LOD-SF-EC-ALR , EC Alerts & Notifications , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions