SAP Knowledge Base Article - Public

2676642 - Unable to retrieve data from the datasource. Error: [Error [Server]: (#42014) Caught exception : exception 70000009: Memory allocation failed in SAP Analytics Cloud (SAC)

Symptom

Below error is displayed when creating new story or opening existing story that connecting to Odata service

Unable to retrieve data from the datasource. Error: [Error [Server]: (#42014) Caught exception : exception 70000009: Memory allocation failed; \$message\$=Memory allocation failed;Memory allocation failed: calcEngine search on olapIndex failed.

Environment

  • SAP Analytics Cloud 2018.13.1

Reproducing the Issue

  1. Login to SAC.
  2. Select "Browse>Files" from the "Main Menu".
  3. Click one story that is connecting to Odata service.
  4. Click on some button in the story.
  5. Notice the error in some charts.

Cause

The issue is currently under investigation by Development.

Resolution

The issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, cloudforplanning,  Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Odata, service, memory, 42014, allocation, failed , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0